Navigating the complexities of digital platforms can be overwhelming, especially when life demands a temporary step back from your online business. If you've been grappling with the question, “Can I pause my Kajabi account?” we got the answer in this article.
This blog post is written to shed light on the mechanics of pausing your Kajabi account, a feature that's not just a checkbox but a lifeline for many entrepreneurs and educators.
We'll explore the nitty-gritty details of how Kajabi handles paused accounts, ensuring you're well-informed before you hit that pause button. This is crucial information whether you're facing an unexpected life event or merely seeking a hiatus to recharge.
Let's cut through the ambiguity and get you the clear answers you need.
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Can I Pause My Kajabi Account?
The straight-forward answer is yes. Kajabi allows you to pause your account for as long as you need it, and you won't be charged for the duration of the paused subscription. This can be a great option if you need to take a break from your business or face financial difficulties.
When you pause your Kajabi account, your subscription is paused, but your account will still be active, and all your products, memberships, content, and students will remain intact. This means you can pick up where you left off when you're ready to return without losing progress.
Once you pause your account, you will be asked to confirm your decision, and then you can choose the pause duration. You can pause your account for up to 90 days and reactivate it any time before the pause period ends.
It's important to note that pausing your account is not the same as canceling your subscription. When you cancel your subscription, your account and all its content will be deleted, and you will lose access to all your products, memberships, and students.
If you want to cancel your Kajabi subscription, you can do it from your account settings, and you will be asked to confirm your decision before your subscription is canceled.
How to Pause Your Kajabi Account
If you need to take a break from Kajabi, you can pause your account and resume it when ready. Here are the steps to pause your Kajabi account and some things to consider.
Steps to Pause Account
- Log in to your Kajabi account.
- Click on the Settings tab in the Dashboard.
- Select Billing from the Account Settings section.
- Navigate to the Subscription section.
- Click on the Pause subscription button.
- Follow the prompts to confirm that you want to pause your account.
Once you pause your account, your site will be inaccessible to your customers, and you won't be able to access your site or any of its features. However, your content and data will still be saved, and you'll be able to resume your account at any time.
Things to Consider Before Pausing
Before you pause your Kajabi account, there are a few things to consider:
- Billing cycle: If you're on a monthly billing cycle, pausing your account won't affect your billing. However, if you're on an annual billing cycle, pausing your account will pause your billing cycle, and you won't be charged until you resume your account.
- Email notifications: If you pause your account, you won't receive any email notifications from Kajabi until you resume your account.
- Access to your site: Once you pause your account, your site will be inaccessible to your customers, and you won't be able to access your site or any of its features.
- Customer subscriptions: If you have customers with active subscriptions, you'll need to pause their subscriptions individually. You can do this by following the steps outlined in the Kajabi Help Center article titled “How to Pause Your Customer's Subscription.”
Considering these factors can help you make an informed decision about whether to pause your Kajabi account. If you do decide to pause your account, you can rest assured that your content and data will be safe and secure until you're ready to resume it.
Effects of Pausing Your Kajabi Account
Here are the possible effects of pausing your Kajabi account on your content and billing that you should consider.
Impact on Your Content
When you pause your Kajabi account, your site and products will be temporarily unavailable to your customers.
This means that your customers cannot access your content, including your courses, memberships, and digital products.
However, your content will not be deleted, and you can reactivate your account and restore your content when you are ready to return to Kajabi.
Impact on Billing
Pausing your account will cause a temporary suspension of your billing, and you will not be charged for your subscription during the pause period. However, any payments that were due before you paused your account will still be charged.
Keep in mind that pausing your account does not extend your subscription period. Your subscription will continue to run during the pause period, and your subscription period will not be extended.
When you reactivate your account, you will be charged for the remaining days of your subscription period.
Resuming Your Kajabi Account
If you have paused your Kajabi account and are now ready to resume it, you can easily do so by following a few simple steps.
Steps to Resume Account
To resume your Kajabi account, here are the steps you need to follow:
- Log in to your Kajabi account and go to the Billing section in Account Settings.
- Click on View Plan to see your subscription details.
- Click on Restore Your Account.
- Follow the on-screen instructions to update your payment information.
Once you have completed these steps, your Kajabi account will be reactivated, and you can start using it again.
What Happens to Your Content After Resuming
When you resume your Kajabi account, all your content will be restored exactly as it was before you paused it. This means you will not lose any of your content and can continue building your business from where you left off.
However, it is important to note that if you cancel your account instead of pausing it, your content may not be restored. In this case, you will need to contact Kajabi support for assistance.
Alternatives to Pausing Your Kajabi Account
If you're considering pausing your Kajabi account, it's worth exploring some alternatives before you make a final decision. Here are two alternatives to pausing your account:
Downgrading Your Plan
Downgrading your Kajabi plan may be a good option if you're looking to reduce your expenses. Kajabi offers several different plans, so you can choose one that fits your needs and budget. For example, if you're currently on the Pro plan, you may be able to switch to the Basic plan, which is less expensive.
To downgrade your plan, follow these steps:
- Log in to your Kajabi account and go to the “Billing” tab.
- Click “View Plan” for your current plan.
- Scroll down to the “Change Plan” section and select the plan to switch to.
- Click “Confirm Plan Change” to complete the process.
Switching to a Different Plan
If you're finding that your current Kajabi plan isn't meeting your needs, you may want to consider switching to a different plan. For example, if you're on the Basic plan and need more features, you could switch to the Growth plan.
To switch to a different plan, you can follow the same steps provided in the previous section, “Downgrading Your Plan,” and just choose a higher plan to accommodate your growing needs.
Remember that switching to a different plan may affect your pricing and billing cycle. Be sure to review the new plan's details before you make the switch.